Being able to identify core operational issues across your restaurant chain can be difficult regardless of the size of your organization. Whether you stand at a few or a few hundred locations, having access to the correct data is key to recognizing areas of improvement. Paper and excel based field assessments limit your access to quality data in a few ways:
In every Restaurant Organization, your District Managers (DM’s) play a pivotal role in helping each restaurant flourish. As they conduct store visits, DM’s coach General Managers and Franchisees on how to run their store better, acting the part of the “Operational Guru”. During these visits, each District Manager inspects individual locations with a variety of tasks and questions, commonly using...